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About Us

We’re a new breed of agency that specialises in Social Media and Online PR.

Our team is made up of word of mouth and technology experts whose unifying passion is social media in business. Founded in 2007, as one of the UK’s very first social media agencies, we’ve built up an enviable portfolio of cross sector clients that retain and entrust us with building their brands online.

What we’re not, is a traditional agency that’s bolted social media on as a new service because it’s seen as the latest trend. What we are, is an experienced and dedicated group of social media professionals who put authentic relationship building at the heart of our approach, because that is what we believe builds sustainable value for brands online.

If you asked us what our values are, this is what we’d say:

We are Professional - which means that we always deliver on our promises, strive to work hard on your behalf, build trusting and long-term working relationships and treat people - and in turn expect to be treated - with respect.

We are Honest - so we’ll always tell you the truth, good or bad, about the project you’ve got in mind. If you ask us to do something we don’t feel is right for your needs, we’ll tell you, then advise you on the best way forward.

We are Flexible - we’ll never offer a ‘one size fits all’ solution to your needs. We’ll get to know you and your business in-depth before tailoring the right social media package to get the results you want.

We are Enthusiastic and Fun - because we love what we do, we’re an upbeat team of people who put their heart into their work. We like each other and believe that having a laugh is all part of the job!

We deliver serious Value for Money - we’ll ensure that you get the best return on your investment by putting together the right social media solution for you, with your needs and budget in mind.


Karen Wormwell

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“I’m passionate about good communications and have worked in this area for over 20 years. It’s thrilling to be at the cutting edge of this exciting and fast moving environment and helping organisations to recognise the awesome power of social media and how it can help them to communicate successfully with both customers and staff, is what drives me.

I started my career with the Daily Express, followed by many years working for advertising agencies, before branching out with Jon in 2007, to create one of the very first Social Media Agencies around. Since then I’ve never looked back and find something new to talk to my clients about every day.”

Jon Coulter

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“Ad agencies are where I earned my communication spurs, a graduate training programme at Saatchi & Saatchi was an amazing learning experience and serious insight into how big global brands communicate.

Senior Director roles at big agencies in London were great fun, but the need to scratch the ‘do my own agency thing’ itch proved far too great, which is why I started Ten Horizon with Karen and am loving every minute of building this incredible business.

Social media has truly changed the way we communicate for ever and what I love doing is helping brands have ‘authentic’ conversations with customers.”