Poor employee inductions can seriously damage an organisation
An article in yesterday’s Sunday Times caught my eye, entitled ‘Hot new recruits feel abandoned’ Basically, it’s all about how organisations go to great efforts to recruit the right executives and then demoralise them by doing nothing to help them fit into their new role.
‘Onboarding’ as the article refers to the process of inducting new employees, is something that many organisations still fail to get right and must take more seriously if they want to protect their employer brand and continue to attract and retain the best talent.
The opportunity costs of demotivating a new employee can also be significant, since you’re likely to miss out on ‘referrals’ from the new employee to potential other new recruits in their network – which is widely recognised as a really cost effective way of recruiting good quality talent.
The lesson to be learned, don’t underestimate the importance of a good induction – ensure that what and how you communicate are congruent along the whole recruitment and induction process…and that way you’ll keep your new starters motivated beyond their first day!
Posted in: General
Why you should smile for bigger profits
Great article by Adrian Furnham in yesterday’s Sunday Times with the headline ‘Smile for bigger profits’. Basically, what it talks about is the good old ‘service profit chain’ – the simple idea that good management leads to satisfied staff who perform great service, which leads to repeat custom and profitability.
But the only way this model works, is if managers communicate well and boost morale rather than destroy it, as Furnham points out "People treat their customers in the same way as they are treated by their boss".
So for happy staff, satisfied customers and bigger profits – remember to smile!
Source: The Sunday Times
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Prized People are the Northwest region’s Podcast Production and Jobcast Production specialists, to find out more visit www.prizedpeople.co.uk
Posted in: General
Passion builds profits
The secret to building employee engagement is creating emotional connections between an organisation and it’s people, as a new study reveals just how dramatically passion boosts both productivity and business outcomes.
Employees who are passionate about their companies are the best performers, regardless of industry, tenure or gender, according to a study by Philadelphia-based consultants PeopleMetrics.
The survey of more than 5,095 workers across the United States found that fortune 500 companies in the lowest quartile in company profitability had 50 per cent fewer engaged employees compared to those in the top quartile.
“There’s no doubt – passion and profits mix”, said Kate Feather, PeopleMetrics Executive Vice President.
In terms of individual performance, the study found high performing employees were twice as engaged as their low performing counterparts.
While pay, benefits and resources to do one’s job are necessary for a certain level of employee engagement, Feather said that these are not sufficient to drive the highest levels of employee engagement and performance.
“We found that creating emotional connections to employees is what truly matters because this is where organisations can dramatically boost employee productivity and business outcomes”.
Building an emotional bond with employees, she continued, requires organisations to create a ‘sense of meaning and purpose’ among employees by connecting them to the ‘higher vision and purpose’ of the organisation,
Equally, organisations need to build trust and confidence through regular dialogue with managers and senior leadership as well as celebrating successes, having fun and showing individual appreciation.
“The concept of feeling love or passion for one’s company is gaining ground because a passionately engaged workforce is becoming an important differentiator in the marketplace”, Feather concluded.
This article comes from www.management-issues.com
Posted in: General
Survey highlights the value of 'Listening to Employees'
Employee suggestion schemes can bring substantial benefits to an organisation, according to a recent survey.
The survey of 150 organisations by trade association ‘Ideas UK’ found that on average, 37% of all employee ideas submitted were implemented and typically, each idea saved the organisation £1,874. Ideas UK reports that last year, its members submitted over 64,000 ideas. From those implemented, a saving of more than £33m was achieved in a single 12 month period.
“This survey emphasises the importance of an organisation’s willingness to listen to their employees – a key employee engagement driver,” says Jon Coulter, Director of Prized People.
Source: www.onrec.com
Posted in: General
