An article in yesterday’s Sunday Times caught my eye, entitled ‘Hot new recruits feel abandoned’ Basically, it’s all about how organisations go to great efforts to recruit the right executives and then demoralise them by doing nothing to help them fit into their new role.
‘Onboarding’ as the article refers to the process of inducting new [...]

Great article by Adrian Furnham in yesterday’s Sunday Times with the headline ‘Smile for bigger profits’. Basically, what it talks about is the good old ’service profit chain’ - the simple idea that good management leads to satisfied staff who perform great service, which leads to repeat custom and profitability.
But the only way this [...]

The secret to building employee engagement is creating emotional connections between an organisation and it’s people, as a new study reveals just how dramatically passion boosts both productivity and business outcomes.
Employees who are passionate about their companies are the best performers, regardless of industry, tenure or gender, according to a study by Philadelphia-based consultants PeopleMetrics.
The [...]

Employee suggestion schemes can bring substantial benefits to an organisation, according to a recent survey.
The survey of 150 organisations by trade association ‘Ideas UK’ found that on average, 37% of all employee ideas submitted were implemented and typically, each idea saved the organisation £1,874. Ideas UK reports that last year, its members submitted over 64,000 [...]